Duties & Responsibilities

• Implement and enforce levy collection procedures according to organizational policies and legal regulations.
• Monitor accounts receivable and track outstanding levies.
• Send out levy invoices or statements to property owners or residents.
• Follow up on overdue levies through phone calls, emails, or letters.
• Negotiate payment plans with delinquent accounts when necessary.
• Record all communications and actions taken regarding levy collection.
• Prepare regular reports on levy collection status, including aging reports and collection forecasts.
• Provide accurate and up-to-date information on outstanding levies to management or relevant stakeholders.
• Collaborate with the finance department to reconcile levy collections and update financial records.

Customer Service

• Serve as the primary point of contact for property owners or residents regarding levy-relat...