Job Description

Position Summary

The Debt Recovery Officer will be responsible for managing and recovering delinquent loans, with a primary focus on accounts above 180 days in arrears and written-off accounts. The role holder will work closely with Branch Managers and other stakeholders to maximize recoveries, minimize loan losses, improve portfolio quality, and ensure effective implementation of recovery strategies while maintaining professional client relationships.

Key Responsibilities & Deliverables

1. Loan Recovery Management