Purpose of the Job Ensure the effective collection of outstanding debt on behalf of our client, in strict compliance with Blake and Associates’ policies, procedures, and regulatory requirements. Follow prescribed scripts and maintain daily contact volumes to reduce arrears and meet performance targets set by management or the client. Demonstrate urgency and professionalism when engaging with debtors, providing assistance and directing queries appropriately while preserving positive client relationships. Support business flexibility by assisting in other operational areas as required, in line with evolving business needs.
Minimum Qualifications and Experience Matric / Grade 12 / NQF 4 or higher qualification Grade 11 – (Must have at least 2 years work experience)
Job Responsibilities Manage Arrears Collections – Ensure timely recovery of outstanding payments in line with company policies. Maintain Accurate Records – Update and manage customer databa...