Debt Collection Executive

Company

Caliberly

Location

dubai, dubai

Type

Full-time

            Contact customers with overdue payments via phone, email, or SMS to negotiate and recover outstanding amounts. 
Educate customers about payment terms, penalties, and consequences of delayed payments. 
Develop repayment plans based on customers financial situations. 
Maintain accurate records of communication, payment commitments, and follow-ups in the system. 
Resolve customer disputes or issues related to their credit card payments promptly. 
Meet monthly recovery targets while adhering to company policies and compliance guidelines. 
Escalate cases for legal action or further follow-up when necessary. 
Requirements High school diploma or equivalent; a bachelors degree is a plus. 
1-2 years of experience in debt collection, preferably in credit cards or banking. 
Excellent communication and negotiation skills. 
Strong ability to manage and prioritize multiple cases effectively. 
        
        
    

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