We are looking for a professional, friendly, and reliable Daytime Porter to join our team at a luxury 5-star hotel in Seaham, County Durham. As one of the first points of contact for our guests, you will play an important role in delivering exceptional customer service and creating a warm, welcoming experience from arrival through to departure. This is a varied and hands-on position suited to someone who takes pride in delivering outstanding hospitality and enjoys working in a fast-paced luxury environment.
Key Responsibilities
* Welcome guests upon arrival and assist with luggage.
* Escort guests to their rooms and provide information about the hotel's facilities and services.
* Deliver exceptional customer service and respond promptly to guest requests.
* Maintain the cleanliness and presentation of the hotel's entrance, lobby, and public areas.
* Assist with guest transportation and valet duties where required.
* Chauffeur...