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Data Quality Senior Supervisor

Company

GB1 GB1 - Cigna European Services

Location

Bengaluru, Karnataka

Type

Full time

Job Title: Data Quality Senior Supervisor

Band: Senior Band 3

Location: Bangalore

Reports To: Data Enablement Manager

Direct Reports: Data Integration Developers, Quality Auditors – Provider Data Quality, Provider Data Admin Assistants

Role Summary

The Senior Band 3 Supervisor is accountable for the day-to-day leadership, performance management, and delivery of Data Quality outcomes across the Data Enablement function within International Health Delivery Services (IHDS). This role provides operational leadership across multiple specialised roles, ensuring high-quality, compliant, and timely maintenance of provider data across core platforms including PRM, PIMS, Globalcare, Actisure, Mainframe and Diamond.

The Supervisor translates strategic intent into clear execution, owns delivery against agreed SLAs and KPIs, embeds quality and control frameworks, and acts as the escalation point for comple...

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