Job Responsibilities

This is the broad job description of the job profile. Definitive job description should be reviewed and discussed between you and your manager.

• Handle daily processing/data input of customer requests on a timely and accurate basis.
• Verify completeness of the requests and documents and ensure all requests are properly authorized before processing.
• Process/perform data entry for all verified requests on a timely and accurate basis.
• Check and ensure all input performed by the Maker are accurate via online system check/online system approval.
• Attend to enquiries on processing status of customer request/any issues pertaining to the request handling.
• Escalate exception cases to Team Lead/Section Head promptly.
• Observe and comply with documented policies/procedures and regulatory requirements (e.g. Banking Secrecy, Anti-Money Laundering etc).
• Perform ad-hoc assignments give...