Join IREN as a full-time Data Center Analyst II in Vancouver, BC, focusing on operational analysis and system reliability. Elevate your career with hands-on analytics and tool management in a sustainable, on-site environment.
This role will support the Integrated Operations Control (IOC) function, collaborating closely with the IOC Manager. You need 3-4 years of experience in an operations support role, with proficiency in IOC tools such as ServiceNow and Splunk. This is your chance to transform operational data into impactful strategies that enhance service performance and drive process improvements.
Key Responsibilities:
• Maintain and optimize IOC tools and monitoring platforms
• Configure alert thresholds and workflows for events
• Manage user access and permissions in IOC systems
• Generate incident summaries and performance reports
• Update and organize RCA documentation efficiently
Requirements:
• 3-4 years of operations support experience
• Deep kn...