**Job Details**

**GCC, L3 Speaker Program Operations** **Associate**

**Job description**

This role provides operational, systems, reporting, and analytics support across the SPaCEE ecosystem, with focused focused partnership on Speaker Program & Congress Operations. It ensures data integrity, supports platform functionality, and builds insights and reporting that enable visibility into engagement, performance, and operational efficiency. The position plays a key role in day-to-day execution while helping shape future analytical capabilities.

**Responsibilities of this position will include:**

**Field Support & Escalation Leadership**

+ Serve as the primary point of contact forSPaCEEsystem supportand business teams.

+ Resolve technology and service-delivery issues acrossdata platforms andassociatedsystems.

+ Maintain the SharePoint escalation hub and ensure timely communicationwith cross-functional partners.
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