Join Our Team as a Customer Support Representative in Barcelona!

Are you passionate about delivering exceptional customer service? Do you have a knack for solving problems and providing top-notch support? Were looking for a Customer Support Representative to join our dynamic team in beautiful Barcelona, Spain!

Location: Barcelona, Spain
Employment Type: Full-time
Work Model: On-site

What You'll Do:

• Handle incoming customer inquiries via phone, email, chat, and automated alerts, addressing user needs efficiently
• ️ Record call details in our management system, ensuring timely responses and resolutions within agreed SLAs
• Maintain up-to-date knowledge of our services and products, especially those tailored to individual customer needs
• Escalate potential service issues to senior team members as needed
• Adhere t...