Job Description
A leading organisation in the financial services sector is seeking a skilled Dynamics Functional Consultant to join its growing technology team. This opportunity is ideal for a consultant who is passionate about delivering impactful customer experience solutions, collaborating with stakeholders, and driving digital transformation through Microsoft Dynamics and the Power Platform.
Responsibilities:
Analyse business requirements and design effective Dynamics CRM solutions.Configure and optimise Customer Service, Field Service, Sales and Marketing modules.Facilitate stakeholder workshops, discovery sessions and solution presentations.Collaborate with developers, testers and project teams throughout the full project lifecycle.Ensure solutions are scalable, secure and aligned with industry best practices.Provide strategic CRM guidance and act as a trusted advisor...