Job Title

CVM Analyst

Department

Growth COE

Team

CVM & Data Strategy COE

Location

Islamabad, Pakistan

Job Purpose & Responsibilities

Responsible for conducting analyses to subscriber base metrics & CVM campaigns. Core responsibilities of CVM analyst include:

• Gathering data from various sources including databases, big data platforms, spreadsheets, and other systems
• Analyze customer data to identify trends, patterns, and insights that help in taking informed business decisions
• Generate regular reports on customer metrics, including acquisition, retention, churn, ARPU etc.
• Monitor CVM campaigns/KPI’s and investigate anomalies through timely investigations
• Propose creation of advanced analytics & data science based models for increasing customer engagement & revenue
• Proactively answer business questions from management and other stakeholde...