Primary Skills: Customer Experience-Advanced, Communication-Expert, Problem-Solving-Expert, Excel-Proficient, Presentation-Proficient
Contract Type: W2/ C2C
Location: San Jose, CA (Hybrid)
Duration: 6+ months (Possible extension)
Pay Range: $60 - $65 per hour on W2
Summary:
We are seeking a proactive and strategic Customer Success Program Manager with a passion for driving software utilization and accelerating business outcomes. In this role, you will foster strong relationships with key customers, driving product adoption, value realization, and growth. This position requires hands-on experience in managing strategic customer success programs within the technology sector, particularly with a focus on Cisco technologies.
Key Responsibilities: