Join Parliament’s IT Service Desk, providing first-level support in a fast-paced team with great development and a unique work environment.

Please note: We are recruiting for two Customer Technical Analyst opportunities:

• One permanent full-time position.
• One fixed-term position through to April 2027, working 9:30am–6:00pm.

Please indicate in your cover letter if you have a preference for either opportunity.

Te tĪma | The team:

We pride ourselves on our people, who are literally world‑class. To support these wonderful people who lead and shape New Zealand's democracy is the Parliamentary Service. As a core function of this support is the IST team, comprised of many different business units and experienced people.

You will be part of the IST Customer Service squads that manage the resolution of technology and operational process incidents and requests through provision of initial support and resolution manage...