About the role

Join our innovative team and lead the way in the future of metering! We are committed to delivering outstanding customer service and creating positive experiences for our customers and employees. If you are passionate about making a difference and inspiring excellence, we want you on our team.

As a Customer Team Leader within Meter Field Services, you will lead a busy office-based team responsible for supporting metering operations and delivering excellent customer service. Working closely with field colleagues and internal teams, you will play a key role in coordinating workloads, resolving issues, and ensuring services are delivered efficiently and effectively.

You will be accountable for driving strong operational performance, ensuring your team meets service targets and regulatory requirements while maintaining a consistently high standard of customer experience. A key part of your role will be monitoring performance, analysing tren...