**Job Description**

The Customer Team Leader (CTL) plays a critical role in establishing our company's customer- focused initiative.

This is a field-based sales management position that is responsible for the Philadelphia, Pennsylvania district.

**Key Responsibilities:**

+ Lead and manage a team of Customer Representatives to deliver strong sales performance by accurately identifying and addressing customer needs.
+ Provide coaching and guidance to Customer Representatives to enhance their skills and effectiveness.
+ Oversee training programs and manage all people-related processes for the customer team, ensuring continuous development and optimal resource allocation.
+ Develop and maintain a high-performing customer team aligned with organizational goals and customer expectations.
+ Willingness to travel at least 15% of the time to support team and customer engagement activities, which may occasionally require overnight stays. Specific r...