Job Title: Customer Service Executive

📍 Location: Ghansoli, Navi Mumbai

🕒 Shift: Rotational Shift

📅 Working Days: 5 Days Working

🌟 Week Offs: 2 Rotational Week Offs

Job Description

We are looking for enthusiastic and customer-focused professionals to join our team as Customer Service Executives. The ideal candidate should possess excellent communication skills and a passion for delivering outstanding customer experiences.

Key Responsibilities:

• Handling consumer queries & complaints on social media platforms & chats.
• Educate current and potential consumer with product and service information.
• Maintain accurate records.
• Identify and escalate priority issues to the reporting personnel.
• Open to Achieving Sales Targets
• Actively participate in team meetings.
• Other tasks related to Consumer Service may be assigned.

...