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Customer Support Specialist

Company

Nimbyx

Location

manila, metro manila

Type

Full-time

As the Customer Support Specialist, you will focus on building strong long-lasting relationships by understanding our customer’s needs and providing innovative solutions to help them grow their business.

As part of a growing team, you will provide ongoing account management and technical support, with a positive can-do attitude. You will be the main point of contact for your portfolio of customers, and you will know your clients’ business inside out. This position requires a driven and tech-savvy professional with great listening skills, a collaborative work ethic, exceptional problem-solving skills, and a willingness to roll up your sleeves up to get the job done.

Responsibilities

  • Ensure customer satisfaction by providing world-class customer service at every touchpoint with our clients (phone, email, and live chat)
  • Focus on ensuring clients get the most out of Evident’s products and services by conducting training via webinars as well as occ...

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