Perlego is a digital learning platform on a mission to make education accessible and affordable. We give students and lifelong learners unlimited access to hundreds of thousands of academic and professional books through a single subscription. Our Customer Experience team is at the heart of that mission, ensuring every learner who reaches out receives fast, empathetic, and knowledgeable support.
We’re looking for a Customer Support Specialist to join our small CX team as the frontline anchor for customer interactions. This is a hands‑on role: you’ll be the first voice our customers hear and the person who keeps day‑to‑day operations running smoothly.
You’ll work 40 hours a week with a mandatory core window of 2:00–6:00 pm GMT, Monday to Friday. We are open to agreeing alternative hours with the successful candidate, as long as those core hours are covered.