Job Title: Customer Support Specialist (Non-Voice)

Location:

Baner, Pune
Shift:

6:30 PM IST – 5:30 AM IST (India Night Shift)
Working Days:

Sunday to Wednesday
Compensation:

₹3.25 LPA

About the Role:

We are looking for a detail-oriented

Customer Support Specialist (Non-Voice)

to support payroll and timekeeping operations for healthcare professionals in the US. This role involves reviewing timesheets, identifying discrepancies, coordinating with internal teams, and ensuring timely processing through email and ticket-based communication.

Key Responsibilities:

Review and validate weekly timecards and timesheets.
Verify work hours, overtime, leave, and other pay-related entries.
Identify and resolve discrepancies before payroll processing.
Track pending approvals and ensure adherence to payroll deadlines.
Maintain accurate records and update internal systems.
Coordinat...