At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Role Overview
We valueour customers, partners, and employeesand are committed to delivering a high-quality service experience. The primary purpose of this role is tosupport Sales and Support teamsin resolving complex issues and operational tasks. This position serves as a key point of coordination between customers, internal teams, and external partners to support timely issue resolution and accurate reporting.
Responsibilities
Provide responsive, courteous, and efficient customer service via telephone, email, and web inquiries.
Utilize and maintain Customer Management Database software, while providingextensive follow-upto internal and external customers reporting issues.
Undertake research, test...