The Customer Support Specialist will be a key member of the wider Customer Success Team. Providing a high level of customer service to the sales process for our distribution platform golfnow.com, the role will include duties such as making amendments to bookings and managing new bookings that are generated via the website.
The ideal candidate will have a passion for providing an exceptional customer care experience and aspire to engage with customers and suppliers as part of a highly motivated team who strive to go above and beyond the clients’ expectations.
In delivering the key responsibilities of the role, the Customer Support Specialist will engage in the following activities;