Join KEV as a Customer Support Specialist, where your skills in problem-solving and communication will help support school districts across North America. You'll tackle inquiries through phone, email, and chat effectively.

In this role, you'll be part of the SchoolCash Support team ensuring every school, district, and bookkeeper receives prompt and accurate assistance. Your combination of analytical skills and a solid grounding in accounting will empower users to solve issues related to payments, reporting, and configurations. This position requires a commitment to customer satisfaction and operational excellence.

Key Responsibilities:
• Own customer’s issues until resolution
• Diagnose problems across communication channels
• Explain accounting terms in simple language
• Document solutions for future reference
• Coach users on system features

Requirements:
• 2-4 years in customer support or accounting roles
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