We’re looking for a Learning Consultant passionate about customer service, able to address concerns and offer guidance. Fluency in Spanish and advanced English is required.

What You’ll Do

• Manage relationships with clients/learners taking goFLUENT lessons/training.
• Resolve customer complaints.
• Call clients to follow up on their training progress.
• Conduct demo calls.
• Assist Account Managers/Sales as deemed necessary by the LC Manager.
• Reach KPIs discussed with the LC Manager.

What You’ll Need

• Native fluency in Spanish and intermediate English (spoken & written).
• Soft skills: empathy, problem-solving, teamwork, adaptability and effective communication skills.
• University degree in Language Studies, Translator/Interpreter.
• Proactive, responsible, disciplined and able to multitask.
• Must handle stress well and work efficiently under pressure.
• Good co...