This job opportunity is for a Customer Service Representative role, likely for a company like Grab, given the mention of handling inquiries related to Grab services, payment issues, Grab orders, and the Grab App. Here’s a summary of the key details:
Job Scope:
- Handling inbound communications (calls, emails, live chat) from customers regarding general inquiries, complaints, feedback, and other issues related to the company's products.
- Assisting and resolving customer issues related to Grab services, payments, orders, and the Grab App.
Requirements:
- Proficiency in English (both spoken and written).
- Open to SPM leavers and fresh graduates; full training is provided.
Salary Package:
- Basic Salary: RM2,100
- KPI/Attendance Allowance: Up to RM400
- Shift Allowance: Up to RM300
- Total Potential Salary: Up to RM2,800 per month, including allowances.
Working Hour...