Become a vital part of isure's growth as a Customer Support Representative in Vaughan, ON. You'll engage with clients, process applications, and manage inquiries in a supportive environment.
At isure, Canada's fastest-growing digital insurance brokerage, we are seeking a motivated individual to fill our Customer Support Representative role. You will be responsible for processing new insurance applications, updating customer files, and handling inbound calls. Continuous training and a collaborative team atmosphere are key as you work to pass necessary licensing exams within your first three months.
Key Responsibilities:
• Pass the Ontario Level 1 exam within initial three months
• Process insurance applications and policy changes on portals
• Update customer files in Broker Management System (BMS)
• Handle incoming call overflow and make outbound calls
• Address client billing inquiries and support various duties assigned
Requirements:
• Post-secondary educati...