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Customer Support Coordinator

Company

Forrest Recruitment

Location

Warrington, Cheshire

Type

Full-time

Customer Support Coordinator Warrington up to £30,000 DOE.

We are recruiting for a Customer Support Coordinator to join a busy and supportive team in Warrington. This is a fantastic opportunity for someone with strong administration, customer service, and SAP experience who thrives in a fast-paced environment.

Key Responsibilities

* Create and amend pricing offers within SAP

* Investigate and resolve invoice queries

* Process credit requests and SAP credits

* Support monthly team targets and task completion

* Respond to pricing queries from customers and internal teams

* Process and maintain customer account requests

* Maintain communication regarding customer accounts

* Complete customer pricing and product spreadsheets

* Handle incoming customer calls and enquiries

* Manage monthly pricing renewals in SAP

* Liaise with suppliers regarding pricing updates

* Order p...

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