🍁 SearchCanadaJobs.com

Customer Support Consultant (Cantonese and Korean Speaking)

Company

AMARIS GROUP SA

Location

kuala lumpur, kuala lumpur

Type

Full-time

Customer Support Consultant (Cantonese and Korean Speaking)

Temporary Job

Korean,Chinese

ABOUT THE JOB

  • Respond to customer enquiries in Cantonese, Korean, and English, ensuring clear and professional communication.
  • Process and validate client requests, ensuring compliance with company policies and agreed terms.
  • Maintain and update client records to ensure data accuracy and completeness.
  • Support issue resolution and troubleshooting for platform users, including guidance on platform navigation and functionality.
  • Handle client queries related to account access, payments, and project submissions.
  • Collaborate with internal teams to ensure timely and accurate responses to client needs.
  • Provide support and guidance to internal and external stakeholders through email, chat, and calls.
  • Identify opportunities for process improvements and contribute to enhancing workflows.
  • <...

🍁 Ready to Apply?

Take the next step in your Canadian career

Apply Now