Teleperformance is seeking a Customer Success Specialist in Malaysia to engage with customers through phone and email, ensuring their satisfaction. Candidates should have a Bachelor’s Degree or equivalent, with at least 6 months of experience in customer support, or be fresh graduates from relevant disciplines. Strong English proficiency (B2 level) and computer literacy are required. The role demands a customer-oriented mindset and the ability to manage concerns efficiently while exemplifying the client’s brand values.
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