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Customer Success Specialist — Brand Advocate

Company

Teleperformance

Location

west coast division, sabah

Type

Full-time

Teleperformance is seeking a Customer Success Specialist in Malaysia, Sabah. The role involves managing customer inquiries through phone and email communications, ensuring a positive brand experience. Candidates should possess a Bachelor's degree or Diploma and B2 level English proficiency. Key responsibilities include assisting customers with online orders and providing timely support. The ideal applicant will have at least 6 months of customer support experience and strong interpersonal skills. Passion for communication and a proactive approach are essential for this role.
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