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Customer Success Specialist

Company

Equifax

Location

Australia, New South Wales

Type

Full time

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Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

Fixed Term Contract - 9month

What you’ll do

The Customer Success Specialist (CSS) - Core is responsible for the proactive management, delivery and support of services provided to Equifax’s Core customers to ensure their services are first class. Accountabilities include customer relationship management, service level management, proactive client outage, incident and enquiry escalation and service improvement. Below are few key responsibilities of this role ;

  • Identifying and meeting t...

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