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Customer Success Representative

Company

Molex

Location

El Salto, Jalisco

Type

Full-time

Your Job:

As a Representative of our Customer Success Team, you will use your excellent communication and organizational skills to ensure a best-in-class customer experience for our automotive segment.

Our Team:

You will interact with our systems, including SAP and Salesforce (the world’s top customer relationship platform), providing vital information to help our customers successfully achieve their production plans. If you are looking to be a part of a team recognized as critical to the success of our business and provide world-class service to the customers of a highly respected global technology company, we’d like to talk with you!

What You Will Do:

  • Communicate daily with customers via email, phone, and Salesforce Service Cloud to support their inquiries and needs.
  • Manage pre- and post-order activities ensuring accuracy of documentation, pricing, and order quantities.
  • Collaborate with Sales partners to share information and present ...
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