Responsible for developing strong customer relationships that promote retention and loyalty. The role collaborates closely with Area Sales and other functions within the Global Service Centers (GSC) to ensure assigned customers achieve their expected business outcomes with Maersk solutions.
French Language Proficiency – Minimum B2 Certification (Mandatory)
Key Responsibilities
Support Client Managers through standard channels and build long-term, trust-based relationships with customers to ensure they realize full value from their investment.
Continuously assess customer progress against goals and drive outcomes across adoption, usage, business value, and overall relationship health.
Proactively resolve customer challenges by leveraging cross-functional resources.
Manage CAT allocation processes and coordinate with customers to ensure delivery on commitments.
Handle ocean & logistics cont...