Requirements

• 3+ years of experience in Customer Success or Account Management in a B2B SaaS environment
• Genuine comfort with technology products — you learn new tools quickly and enjoy going deep on how things work
• Strong analytical habits: you track metrics, build simple reports, and use data to drive customer conversations
• Excellent live presentation and communication skills — you're confident running demos, reviews, 1:many events and negotiations
• A proactive, self-driven work style — you don't wait for customers to come to you
• Fluency in English and Spanish (both required)
• Eligibility to work in Spain
• (Desirable) Experience with AI products, automation tools, or the conversational AI / chatbot space
• (Desirable) Familiarity with no-code or low-code platforms
• (Desirable) Experience managing high-value accounts (enterprise or upper mid-market)
• (Desirable) Knowledge of CS metric...