Why This Role Why Now
Customer Experience (CX) is undergoing a massive shift. It's no longer about managing tickets; it's about pioneering the future of human-bot collaboration. At Zendesk, we aren't just reacting to the AI revolution—we're the ones building the engine.
As a
Senior Customer Success Manager
based in
Singapore
, you'll be a strategic architect for some of the most recognizable brands in the
Greater China and APAC
region. You'll be at the forefront of digital transformation, guiding customers to leverage cutting-edge AI to hit their business targets. If you're a high-accountability professional who loves the consultative sell and wants to own the full lifecycle—from ROI to expansion—this is your platform for massive impact.
Who we're looking for We are looking for a blend of a strategic consultant and a technical enthusiast. You are someone who thrives on ownership and doesn't wait for instructions; you see a gap in the customer journey and fill...