Hybrid (remote + regular London meetings) | Full-time
Join in Live helps rights holders, broadcasters, clubs and brands keep the conversation in their own ecosystem — making the phone a companion, not a distraction. We run interactive “Buffs” (polls, predictions, quizzes, ratings, chat and leaderboards) alongside live sport and entertainment, and turn that engagement into sponsor-ready reporting and audience insight.
We’re looking for a Customer Success Manager (Live Ops) to make sure every pilot and rollout runs smoothly, delivers measurable results, and turns into repeat business.