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Customer Success Manager - Edtech

Company

Jobleads-UK

Location

Greater London, England

Type

Full-time

Customer Success Manager


Holborn, London (Mon & Fri WFH)


£45k–£55k base | £60k–£70k OTE


Certus Recruitment Group is working with a fast-scaling, mission-led SaaS business transforming how schools approach student wellbeing.


In the last 12 months alone, they’ve grown their client base by 300% and now support schools across the UK and 40+ countries globally. With usage set to triple again, they’re investing in Customer Success to ensure every school sees real, measurable impact.


This is a high-touch, consultative CSM role where you’ll work directly with educators, leaders, and stakeholders to drive adoption, engagement, and long-term success.


The Role


You’ll own a portfolio of ~150 schools, acting as a trusted advisor across teachers, leadership teams, and wider stakeholders.


This is not a passive account management role.


You’ll be hands‑on — coaching, guiding, and influencing schools to...

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