This Dubai-based role is for a Customer Success Manager who can be strategic with executives, precise with operating plans, and practical with customer adoption realities. In this role you will guide our enterprise customers through their post-sales journeys and AI-powered automation transformation programs. Based in Dubai, you'll be the strategic orchestrator who turns automation ambition into measurable business outcomes for local customers.

• Own and orchestrate the customer's end-to-end adoption journey, building comprehensive value delivery plans and coordinating across internal and external workstreams from planning to realization
• Establish and run governance cadence including operational syncs, steering forums, and quarterly business reviews with clear workstream plans, timelines, and success milestones
• Serve as the primary point of contact and trusted advisor, cultivating st...