(Work From Home)

Job Overview

We are seeking a proactive, client-focused, and detail-oriented Customer Success Consultant to support client relationship management and influencer marketing SaaS project implementation. This role is ideal for candidates who are passionate about data-driven marketing, social media ecosystems, and digital commerce trends.

Key Responsibilities:

• Act as the primary point of contact for clients, building strong client relationships and delivering professional business solutions based on the company's technology and data capabilities.
• Understand clients' business objectives, operational requirements, and marketing goals while effectively managing expectations and maintaining high levels of customer satisfaction.
• Gather, analyze, and translate client requirements into actionable implementation plans, coordinating closely with internal product, technical, and development tea...