Job Title - Customer Success Associate
About Wisemonk :
Wisemonk helps global companies hire, pay, and manage employees in India without setting up a local entity.
We work with fast-growing startups and enterprises building teams in India. We handle payroll, compliance, onboarding, and employee experience, so companies can focus on growth without worrying about operational complexity.
Our goal is to build a high-quality, process-led, AI-enabled delivery engine where:
customers get a predictable, strong experience
onboarding is smooth and structured
communication is clear
operations scale without chaos
About the role :
We are hiring a Customer Success Associate to support onboarding, client coordination, and ongoing account management.
This role sits in the customer success team and works closely with:
Customer Success Lead
HRBP team
finance / payroll
shared delivery teams (benefits, insurance, equipment)
You will be responsible for ensuri...