Position Overview

Manage a portfolio of customer accounts and approximately 160 monthly shipments. Ensure daily operational execution, on‑time pickup and delivery, and proactive communication with customers, shippers, and internal teams. Coordinate shipment coverage, monitor track & trace, PODs, unbilled and service issues, prepare and share weekly and monthly KPIs for assigned accounts, and support onboarding and growth of new business within the portfolio.

Position Details

Schedule: Full Time. Job Type: On‑site. Salary Type: Salary.

Responsibilities

• Contact carrier to obtain daily capacity and status of load‑tendered; continue monitoring the shipment for on‑time pickup, transit, delivered, empty.
• Ensure correct load status in TMS.
• Notify shipper and/or receiver of load status and reschedule pickup/delivery appointments when necessary.
• Establish and maintain effective relationships with carriers, shippers, ...