Elevate customer engagement and drive sales with goeasy as a Customer Solutions Specialist. Embrace a role focused on fostering relationships and providing tailored financial solutions.
As part of Canada’s largest lease-to-own business, you will engage with customers in person, by phone, and via email to understand their needs. The role includes managing accounts, negotiating repayment terms, and educating customers on financial products. You will play a vital role in achieving sales targets and enhancing customer retention through meaningful interactions.
Key Responsibilities:
• Welcome customers and assess financial needs
• Manage accounts and process payments accurately
• Drive sales through effective cross-selling techniques
• Maintain merchandising standards and showroom readiness
• Ensure accurate documentation for lease applications
Requirements:
• Proven interpersonal and communication skills
• Experience in retail or customer-facing roles
• Str...