Job Description

The successful candidate will work within a fast-paced dynamic environment, having responsibility for ensuring the Atradius Customer Service Team delivers service excellence to all our customers and brokers, while providing critical day to day support to Account Managers on all risk and policy queries. The team prides itself on having technical expertise, local market knowledge and the ability to form close relationships with customers and brokers. 

The role is hugely varied, requiring an individual to understand and interpret the needs of the customer and providing a quick resolution to all enquiries received. Excellent problem solving and communication skills are key to delivering a high standard of service. 

As part of this team, you would contribute to the overall strategic and operational goals, driving change, improving efficiency through operational and technological development. You will need to develop a good understanding of th...