Our client, a global technology and service operations organization, is seeking a **Customer Service Professional** to join their team. As a **Customer Service Professional** , you will support business process stabilization, backlog management, and system transition activities. The ideal candidate will have strong attention to detail, excellent organizational skills, and a process-driven mindset that will align successfully within the organization.

**Job Title:** Customer Service Professional

**Location:** Cary, NC On Site

**Pay Range:** $17 per hour

**What’s the Job?**

+ Manage and resolve service notifications, tickets, and work items requiring manual intervention.
+ Monitor, prioritize, and clear backlogs while ensuring timely completion of aging or unassigned tasks.
+ Validate, reconcile, and update data across multiple service management systems during system transitions.
+ Perform administrative cleanup activities, docu...