Citadel Healthcare Management (PVT) LTD. provides healthcare management services for practices across North America.

Customer Services Executive Medical Record

Appointment Management

• Schedule patient appointments, ensuring efficient utilization of clinicians' time.
• Make reminder calls to patients, informing them about upcoming appointments and providing any necessary instructions.
• Inform patients about any delays or waiting times, ensuring their comfort and satisfaction.

Patient Information and Records

• Obtain patients' addresses, contact details, insurance information, and medical histories accurately and confidentially.
• Update and verify patient information at each visit, ensuring data accuracy and compliance with privacy regulations.
• Assist patients in completing patient history forms, consent forms, and payment contract forms when required.

Customer Servic...