Customer Services Executive (Bedford / St Neots)
Are you a people person who loves solving problems and keeping customers happy? Our Client seeks a Customer Services Executive to join their friendly, fast-paced Customer Care team.
A leading logistics company, working with around 60 great clients and 100 brilliant colleagues! Our mission is simple: to be the company everyone recommends. If you're organised, proactive and enjoy variety in your day, we'd love to hear from you.
What You'll Be Doing as a Customer Services Executive
* First point of contact for client, customer and carrier queries — by phone, email and our ticketing system
* Sorting out order updates, delivery tracking and proof-of-despatch requests
* Supporting our Account Managers with admin, job bags and client documentation
* Keeping our systems accurate and up to date
* Working closely with teams across the business to get things done
What We're Looking For in a Customer Services Exe...