🍁 SearchCanadaJobs.com

Customer services associate

Company

Cogent E Services

Location

kolkata, west bengal

Type

Full-time

Preferred Skills :

  • Strong interpersonal skills, good articulation and pronunciation for clarity
  • Clear and professional verbal and written communication
  • Active listening to understand customer needs
  • Navigating different tools and applications while assisting customers
  • Positive attitude, friendliness and ability to handle difficult or upset customers
  • Maintaining strong professionalism and calmness under pressure
  • Proficient in Hindi, Bengali, English (regional language along with these will be welcomed)

Job Description:

  • Addressing calls and respond to customer queries in a professional manner
  • Provide accurate information about products, services etc
  • Maintain detailed records of customer interactions, transactions and process service requests as appropriate
  • Ability to work flexible shifts, including evenings, weekends, and hol...

🍁 Ready to Apply?

Take the next step in your Canadian career

Apply Now