Customer Service

• Great team and culture
• Southern Cross Medical cover
• Company Vehicle, Tools of the Trade and PBI

Job Description

FROM THE PD:

Objective

Main Objective of the Position This is a key role delivering the customer service requirements for Waters & Farr, Co-ordinating project supply, managing orders and ensuring customer needs are met.

Key Areas of Responsibility

• Internal sales: Internal point of contact for customers contacting Waters and Farr in person, by phone or via email. You will establish customer needs and work with the wider team to ensure these needs are met. Processing orders, answering product enquiries and dealing with other customer requests as required.
• Sales Support: Provide internal sales support for the Sales Representatives. Liaising on other sales activities and preparing for contract fulfilment activities as appropriate.
• Proj...