Customer Service Team Leader

£37,000 + Excellent benefits package

Full time / permanent

Bradford (onsite)

Do you have experience working as a Customer Service Team Leader within a regulated call centre environment?

Are you looking for a new and exciting opportunity within a growing organisation?

If so, please do keep reading as we are currently recruiting for an experienced Customer Service Team Leader to join a very reputable and growing client of ours based in the Bradford area.

This role extends beyond day-to-day management, offering the opportunity to shape the customer experience, drive team performance, and enhance service delivery. Combining strong people leadership with effective operational oversight, you'll champion continuous improvement initiatives that reduce avoidable contact and deliver better outcomes for both customers and the business.

Wha...