Job Description

: Location: Looking for someone living in OregonThe opportunity: The Customer Service Support Representative I position interacts with customers to provide and process information in response to general inquiries, concerns, and requests about products and services. The CSSR must project a professional company image and provide superior customer service by corresponding with customers via any of customer contact channels.LOOKING FOR SPANISH SPEAKING CANDIDATESHow you will contribute: 

Responds to customer inquiries in a courteous and professional manner.

Responds to customer inquiries in a courteous and professional manner.

Researches assistance requested and consistently provides accurate information to resolve internal and external member and provider inquiries via verbal and written communications through all channels including phone, email, web portal, and chat interactions.

Thoroughly and completely docum...